20:04:35:11Authentication credentials.

The applicant for an account shall supply the hub licensee with an authentication credential to assure that only the account holder has access to the account. The requirement may not prohibit the option for more than one method of authentication for an account holder to access the account. An account holder may change this authentication credential at any time. If an account holder has forgotten the account holder's authentication credentials, a multi-factor authentication process must be employed for the retrieval or reset of the forgotten authentication credentials.

Source: 53 SDR 35, effective September 30, 2026.