20:18:36:19Failed electronic funds transfer transactions.

Where financial transactions are conducted through electronic funds transfer, the advance deposit wagering licensee shall have security measures and controls to prevent electronic funds transfer fraud. A failed electronic funds transfer attempt is not considered fraudulent if the account holder has successfully performed a transfer on a previous occasion with no outstanding chargebacks. Otherwise, the licensee must: (1) Temporarily block the holder’s account for investigation of fraud after five consecutive failed electronic funds transfer attempts within a ten minute period. If there is no evidence of fraud, the block must be vacated; and (2) Suspend the account holder’s account after five additional, consecutive failed transfer attempts within a ten minute period.

Source: 48 SDR 14, effective August 22, 2021.