20:18:36:29Account closure.

An account holder must be provided with a conspicuous and readily accessible method to close the holder’s wagering account through the account management or similar page, or through the customer support team. Any balance remaining in an account holder’s account closed by a holder must be refunded pursuant to the advance deposit wagering licensee’s internal controls.

Source: 48 SDR 14, effective August 22, 2021.